IBMs business approach involves using software systems to help clients with improving efficient operations with systems and security. The company as a whole focuses on employee education and knowledge. They have many programs that employees can use to gain skills in various aspects of the job outside of their specific department. The speaker almost mentioned that 98% of employees feel like the can be themselves sheiks they are at work.
They offer services globally while their Costa Rica location primarily focuses on cloud computing and security. They offer products of AI and blockchain as well. The largest department in the location we visited was security which is also the largest for IBM world wide.
Within Costa Rica they incorporate adaptability into their work environment. Employees are encouraged to be flexible as indicated by their logo with a 🐝. Bee Flex was originally started after the pandemic to encourage employees to return the the traditional office environment after working hybrid. Employees do not work completely in office and times are designated by their specific position/ role within the company. They incorporate more of the relaxed culture into their daily work schedule by allowing employees to watch sports teams while at their desk and designating an area for break time that includes free snacks, video games, and comfortable furniture. Today we saw employees being able to watch soccer games while at their desk specific to the culture of Costa Rica.
They faced challenges of bringing a corporate environment into the pura vida lifestyle. They combatted this challenge by generational change in allowing less discipline when it came to specifics of dress code and employee benefits. They are diverse in their Human Resources structure by incorporating global concepts into specific plans made for Costa Rican employees.
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